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How PIN AG developed a future-proof strategy through ecosystem-driven innovation context

PIN AG, a Berlin-based logistics and mail company with around 1,500 employees, operates in a rapidly evolving and increasingly competitive market.

Facing structural industry shifts, the organisation needed to rethink its long-term positioning and identify new growth pathways beyond its traditional business model.

The challenge

  • Leadership was too embedded in day-to-day operations to identify transformative opportunities
  • Previous strategy processes had not delivered actionable results
  • Limited confidence in internal methods to drive meaningful change
  • Need for bold, future-oriented ideas to ensure long-term competitiveness

Our approach

We designed and delivered a 7-month Internal Innovation process combining strategic advisory with ecosystem integration.

1. Structured Analysis

  • Stakeholder surveys and leadership alignment
  • Industry analysis and SWOT workshops
  • Clear baseline of current capabilities and challenges

2. Opportunity Development

  • Creation of a dedicated Strategy Group
  • Identification of key opportunity fields
  • Development of hypothesis-driven strategic initiatives

3. Validation & Roadmapping

  • 12-week validation phase
  • Stress-testing ideas for feasibility and impact
  • Prioritisation of initiatives and resource planning

4. Ecosystem Integration

  • Access to a curated network of 650+ entrepreneurs
  • Scouting of 15+ relevant startups for potential partnerships
  • Integration of external innovation into strategic thinking

Impact of our collaboration

  • Validated strategic roadmap with prioritised initiatives
  • 12-week tested business cases ready for implementation
  • 15+ vetted startup collaboration opportunities identified
  • Market intelligence across 9 European markets
  • Strong alignment across leadership and governance bodies
  • Increased confidence in long-term strategic direction
  • Introduction of ecosystem-driven innovation as a core capability
  • Foundation for “Strategy 2029” and future organisational transformation
“We absolutely need an external view and bold new ideas for the future of PIN.”
Bernd Fricke, COO/CFO, PIN AG